CRO
Theme Build
Cosmetics

With Love Cosmetics

We redesigned With Love Cosmetics into a luxury, story-led Shopify experience that improves conversion, reduces checkout friction, and brings their handmade ethos to life.

Improved conversion performance

A clearer, more confidence-led journey reduced friction at key decision points.

Lower abandoned checkout rate

Stronger offer visibility, urgency cues, and simplified PDPs helped keep users moving through checkout.

Stronger brand engagement

Story-led design and clearer product communication increased time on site and emotional connection.

Case
‍study

The Brief

With Love Cosmetics approached Marca looking for a refreshed, conversion-focused website that truly reflected the luxury positioning of their vegan, cruelty-free beauty brand.

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While the brand had strong social traction and a compelling handmade story, the existing site wasn’t communicating this effectively. Their viral appeal, value-led offers, and emotional brand narrative were getting lost, and the overall experience didn’t match the premium feel of the product.

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The core goals were to elevate the brand into a more luxury aesthetic, improve conversion rate and abandoned checkout performance, surface offers more clearly, and create a more personal, story-led shopping experience. The site also needed to better support international customers, ensure accurate tracking, and remain true to the brand’s “made with love” identity.

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The SOLUTION

We proposed and delivered a full website redesign focused on elevating With Love Cosmetics into a more premium, story-driven experience while removing friction across the buying journey.

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The new site uses stronger visual hierarchy, richer imagery, and clearer storytelling to communicate the brand’s handmade, vegan, and cruelty-free ethos more effectively.

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Product demos and lifestyle-led visuals were introduced to bring the products to life and make benefits easier to understand at a glance.

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Product cards and PDPs were rebuilt with clearer pricing, stronger offer visibility, and embedded urgency cues to support faster decision-making and reduce abandoned checkouts. Bundles, free gifts, and core promotional mechanics were surfaced more consistently across the site to ensure value was always visible.

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Navigation, category structure, and mobile layouts were streamlined to improve product discovery and make hero products easier to shop, particularly for new visitors.

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Behind the scenes, we also ensured tracking accuracy and international usability were improved, giving the brand stronger foundations for growth.

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THE RESULT

With Love Cosmetics now operates on a platform that feels aligned with the quality and values of the brand.

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The new experience is more emotional, more premium, and easier to navigate, helping customers understand the products, feel connected to the story, and move through checkout with greater confidence.

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Beyond aesthetics, the rebuild delivered a stronger commercial foundation. Offers are clearer, journeys are smoother, and the site now supports both conversion and brand-building simultaneously.

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This wasn’t just a redesign. It was a strategic repositioning of the digital experience.

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